AI & Process Automation

AI Receptionist

Never miss a call again. Our AI Receptionist gives your business a dedicated phone number that answers calls professionally, captures intent, books meetings, and sends you a summary of the conversation.

Personalised to Your Business

We tailor the AI receptionist using your business knowledge base and services. It understands what you do, how you operate, and how to respond to common questions. This creates a seamless experience for callers that is light years ahead of commonly used robot answering systems.

Calendar Booking and Availability Checks

The AI receptionist can check your real time availability and make bookings when requested by the caller directly into your calendar. No back and forth, no manual follow ups.

24/7 AI Call Handling

Your calls are answered instantly, any time of day. The AI receptionist greets callers in a natural, professional human-like voice. It can handle multiple parallel enquiries, even during peak periods or after hours. Calls are never missed, sent to voicemail, or left unanswered.

Intelligent Call Summarisation

A summarised version of the call conversation is then sent to a staff member to action as required saving time and driving productivity.

Artificial Intelligence

Customised AI Copilot Agents

Use custom AI-powered chatbots to respond instantly to common customer queries using your organisation's knowledge base. Automate repetitive support tasks, reduce wait times, and ensure consistent answers 24/7, with the ability to seamlessly hand off to a human agent when needed.

AI Chat Bots

Use AI copilot agents built around your organisation’s policies and procedures to provide employees with accurate, instant answers. These agents act as virtual assistants that can guide your teams through processes, answer day-to-day questions, and increase productivity across the business.

AI Enablement Training

Stay ahead of the competition and upskill your workforce on how to adopt and leverage AI tools effectively in everyday activities. We can help manage the change across your organisation to get your teams AI-ready and discover new ways to drive productivity and innovation.

AI Enabled Workflows

Use custom workflows to capture data, process inputs and process it through advanced AI LLM models (like Chat GPT) to generate outputs. These workflows streamline complex processes, reduce manual intervention, and unlock productivity gains while lowering labour costs.

Robotic Process Automation (RPA)

Admin Tasks

Manage everyday administrative tasks, such as follow-up reminders, weekly reports, record-keeping, approval management, and booking management through RPA-enabled visual task management.

Use automated workflows that capture sales orders from emails, customer portals, or web forms and feed them directly into your ERP. AI-driven data recognition categorises order data into an ERP-ready format, minimising errors and speeding up fulfilment.

Sales Order Management

Invoice Processing

We help businesses unlock the power of automation by replacing repetitive, manual administrative tasks with cloud-based or desktop-based RPAs, all running within your organisation's existing Microsoft ecosystem and licenses.

Extract invoice data from emails and attachments using OCR, ready to match them to purchase orders, and post them directly into your ERP. AI-powered validation reduces errors, shortens processing times, and cuts manual effort.

Enterprise Data & Analytics

Establish governance principles for capturing data across your business systems using a structured approach to have a high-quality data that drives advanced analytics so you can make real time decisions.

Advanced Analytics & Reporting

Use your organisation data to drive powerful analytical reports and transform your organisation from being reactive to proactive.

Master Data Management